FREQUENTLY ASKED QUESTIONS

​What is the process for getting a DNA test?

1.) Book Your Appointment: Schedule your appointment online.

2.) Receive Confirmation: You will receive a confirmation email or phone call (depending on the type of test selected) to confirm your appointment details.

3.) Attend Your Appointment: For Legal paternity tests, ID is required for all parties being tested age 18 and over. Be sure to bring a valid government-issued photo ID such as a driver’s license, passport, or military ID. Legal paternity tests cannot be performed without a valid ID.

4.) Sample Collection: A cheek swab sample will be collected from all parties involved in the test. For Non-Invasive Prenatal Paternity tests, a blood sample from the mother is required. 

5.) Lab Processing: Your test samples will be shipped promptly to our accredited laboratory for processing.

6.) Receive Results: Results will be available within 2-3 business days after the lab receives your samples. Results will be sent to you via email.

Non-Invasive Prenatal Paternity (NIPP) Testing:

You must be at least 7 weeks pregnant to perform NIPP testing. We cannot perform NIPP testing in the following cases: twins or multiple fetuses, in vitro fertilization, egg donation, surrogacy, related alleged fathers (unless both are willing to be tested), or cases of incest.

What if the alleged father is a minor?

If the alleged father is a minor, consent from a legal parent/guardian is required. The legal parent/guardian must be present at the appointment to provide consent for the minor to be tested. 

Can I receive my test results by phone?

No, results will not be provided over the phone. Results can only be sent via email. 

Will my privacy be protected?

Absolutely. We take client privacy very seriously. We will not release any information about your case without your authorization. We will follow any special instructions you provide for communicating with you or other parties involved in your test. 

Reschedule/Refund Policy:

One courtesy reschedule is allowed. If you need to reschedule your appointment, you must do so within 24 hours of your appointment. Please note, refunds will not be given under any circumstances.